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Subprocessors

List of SmartRecruiters’ Subprocessors Effective September 29, 2021

Name of Company Address Processing Activities Hosting Location Applicable Software Module
SmartRecruiters Inc. (SPOLKA AKCYJNA) Oddzial w Polsce
(SmartRecruiters, Inc. Poland Branch)
ul. Fabryczna 20a, 31-553 Krakow, Poland Operation, maintenance, support, and testing of SmartRecruiters’ software. Frankfurt, Germany unless US hosting is designated in an order form between SmartRecruiters and a customer.
The default hosting location for SmartRecruiters’ customers is Frankfurt, Germany.
SmartRecruit, and any additional purchased software modules.
SmartRecruiters, Inc. (SmartRecruiters, Inc. is only a subprocessor if the contract to purchase SmartRecruiters’ software is executed by a SmartRecruiters entity other than SmartRecruiters, Inc. 225 Bush Street, Suite #300, San Francisco, CA 94104, USA Sole shareholder of SmartRecruiters Ltd, SmartRecruiters GmbH, and SmartRecruiters SARL. For processing activities, SmartRecruiters, Inc. provides support to our customers. Same as SmartRecruiters’ Poland branch. SmartRecruit, and any additional purchased software modules.
SmartRecruiters EURL (SmartRecruiters EURL is only a subprocessor when the contract to purchase SmartRecruiters’ software is executed by an entity other than SmartRecruiters EURL) 77-81 Boulevard de la République, 92250 La Garenne-Colombes, France Provides professional services to customers for implementing SmartRecruiters’ software. Same as SmartRecruiters’ Poland branch. SmartRecruit, and any additional purchased software modules.
SmartRecruiters GmbH (SmartRecruiters EURL is only a subprocessor when the contract to purchase SmartRecruiters’ software is executed by an entity other than SmartRecruiters GmbH) Wilhelmstr. 118
10963 Berlin, Germany
Operation, maintenance, support, and testing of SmartRecruiters’ software. Same as SmartRecruiters’ Poland branch. SmartRecruit, and any additional purchased software modules.
SmartRecruiters Ltd.
(SmartRecruiters EURL is only a subprocessor when the contract to purchase SmartRecruiters’ software is executed by an entity other than SmartRecruiters Ltd)
Suite 2 First Floor, Braywick House West, Windsor Road, Maidenhead, Berkshire, United Kingdom, SL6 1DN Provides professional services to customers for implementing SmartRecruiters’ software. Same as SmartRecruiters’ Poland branch. SmartRecruit, and any additional purchased software modules.
Amazon Web Services EMEA SARL 38 Avenue John F. Kennedy, L-1855, Luxembourg Data hosting. Hosting location is either: (1) Frankfurt, Germany, or (2) Ohio, United States.
The exact addresses are not disclosed by AWS.

Backup hosting locations are in the same regions.

SmartRecruit, and any additional purchased software modules.
Textkernel BV Nieuwendammerkade 26a5, Amsterdam, Noord-Holland 1022 AB, The Netherlands Textkernel scans a candidate’s uploaded documents and parses the data into the database (e.g.: it scans documents for first name and adds that data to the first name data field). Netherlands SmartRecruit
J-LABS Spoika z ograniczona odpowiedzialnoscia

Ul. Zablocie 43a, 30-701 Krakow, Poland

Software development N/A SmartRecruit
 
Optional Subprocessors*
AMS – Alexander Mann Solutions Corporation Erieview Tower 1301, Suite 1200, East 9th Street,
Cleveland, Ohio 44114, USA
Provides professional services to customers for implementing SmartRecruiters’ software. N/A All modules within the scope of an implementation.
Clevis GmbH   Erika-Mann-Street 53
80636 Munich, Germany
Provides professional services to customers for implementing SmartRecruiters’ software. N/A All modules within the scope of an implementation.
Jitterbit, Inc. 1301 Marina Village Pkwy Alameda, CA 94501, USA If requested for during implementation, the Cloud connector used to host and maintain any custom integrations between Customer’s system and SmartRecruiters platform. Netherlands SmartRecruit, and any additional purchased software modules.
Rhaegal SASU 1011 route de Montastruc,
33880 Baurech, France
Provides professional services to customers for implementing SmartRecruiters’ software. N/A All modules within the scope of an implementation.
Twilio, Inc. 375 Beale Street, Suite 300 San Francisco, CA 94105, USA Twilio sends text and WhatsApp messages between a candidate and a Customer. United States for SMS messages. WhatsApp stores messages on the WhatsApp user’s device. SmartMessage &
SmartPal
xFive Pty Ltd PO Box 537,  Chelsea, VIC 3196, Australia Provides professional services to customers for implementing SmartRecruiters’ software. N/A All modules within the scope of an implementation.
Zendesk Inc. (formerly Smooch Technologies Inc.) 989 Market St,
San Francisco, CA 94103, USA
Used to power the sending and receiving of messages from the SmartPal platform to users and applicants. The United States or the EEA as determined by a customer during implementation. SmartPal
Mailgun**   Mailgun powers the email functionality between candidates and customers in SmartRecruiters’ software. Frankfurt, Germany SmartRecruit
SendGrid Inc.** 1801 California Street Suite 500, Denver, Colorado, 80202, USA SendGrid powers the email functionality between candidates and customers in SmartRecruiters’ software. United States SmartRecruit
Data Line LLC 7, bid.10, Borovaya Street, Moscow, 111020 – INN 7722624970 – KPP
772201001
Data hosting.
Data Line is only used if a customer requires data be hosted in Russia. If a customer does not request SmartRecruiters to host data in Russia, Data Line will not have access to customer data.
Russia SmartRecruit, and any additional purchased software modules.

*Optional subprocessors are subprocessors that are not used by SmartRecruiters on behalf of customers unless a customer (1) purchases a particular software module as indicated in the table above, (2) chooses a particular implementation partner, or (3) chooses a subprocessor to provide particular functionality (e.g. Mailgun or Sendgrid) based on hosting location.

**A customer must choose either Mailgun or SendGrid for email functionality.

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